When righteous indignation turns you into a a-hole!

Today I am either righteously indignant or an a-hole!   The day started out with going to a funeral service for Grace Hoover and then two appointments which left me screaming.  I am power of attorney for my sister and I spend a great deal of time trying to take care of her financial matters.   Two firms want to hold on to her money and one says that I have not signed a form (although I have signed my life away) and the other says the paperwork was lost in the huddle.  No kidding, I finally exploded saying that all I wanted was money to take care of my sister who has round the clock care.
I added that I am not responsible for the mistakes of their companies and I was not interested in their excuses!  

The problem is that you have to become an a-hole in order to make companies listen to you!  Nothing works unless you scream and demand!  They turn people who like to be cordial and helpful into people who are shouting!   And I resent having to perform to their liking to get something done.  But I could do nothing else!

So I came home exhausted by it all and went to sleep!   But I don't feel better about my conduct or the company's plan of attack.   I have to keep playing your game but I don't have to like it!  There's something to be said about keeping your money in a sock!